Legal

Privacy Policy

Last updated: June 2026

Who we are

Acasa4u Ltd ("we", "us") is a property company registered in England & Wales. We are registered with the Information Commissioner's Office (ICO) and supervised by HMRC for anti-money laundering purposes. You can contact us at cristina@acasa4u.co.uk or +44 7396 762316, 17 Warneford Road, Harrow, HA3 9HZ.

What information we collect

Contact details you provide when you call, email or message us on WhatsApp — such as your name, phone number and email address.
Property and circumstance details you share with us so we can assess your property or investment requirements.
Identity and verification documents, where required by anti-money laundering regulations before a transaction proceeds.

This website does not use analytics or marketing cookies and does not collect data automatically.

How we use your information

To respond to your enquiry and assess your property or investment requirements.
To make and progress offers, agreements and transactions.
To comply with our legal obligations, including anti-money laundering checks.
To keep in touch about opportunities, where you have asked us to.

Our legal bases under UK GDPR are: taking steps at your request before entering a contract, compliance with legal obligations, and our legitimate interests in operating our business.

Who we share it with

We do not sell your data. We share information only where necessary to progress a transaction (for example with solicitors or our verification providers) or where required by law.

How long we keep it

We keep enquiry information only as long as needed to deal with your enquiry. Where a transaction takes place, we retain records for the periods required by law (typically five to six years for anti-money laundering and tax purposes).

Your rights

You have the right to access, correct or delete your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, email cristina@acasa4u.co.uk. You also have the right to complain to the ICO at ico.org.uk.

Third-party services

If you contact us via WhatsApp, your use of WhatsApp is governed by WhatsApp's own privacy policy. Links to external sites (such as our social media pages) are subject to those sites' policies.